METHODS & PRACTICES
Worst Case Scenario Exploration
- Goal: Make problems visible and encourage to design solutions for found issues
- Result: Scenario with a matrix of possible problems and ideas for possible solutions
- Execute with experts on the user group and related scenarios like Experts: Social Workers, Teachers, Parents/Guardians, Designers
- Make an inventory of known scenario’s that went wrong for known collaboration platforms
- Explore together how the product prevented / worsened the known scenario
- Determine the impact for each actor in the scenario
- Brainstorm/Conceptualize possible solutions for each Risk/Effect combination
- Especially useful for a safe exploration of otherwise harmful scenarios for vulnerable user groups
- Applies to all age ranges